Skip to main content

System Maintenance - iApp AI API Upgrade to Version 3

· 3 min read
Kobkrit Viriyayudhakorn
Kobkrit Viriyayudhakorn
CEO @ iApp Technology

Subject: [Important] System Maintenance: iApp AI API Upgrade to Version 3 | Nov 15-16, 2025

Dear Valued Customers and Developers,

iApp Technology Co., Ltd. would like to inform you that we will be performing a major system upgrade to iApp AI API Version 3, our most significant update after 3 years of continuous service.

📅 Maintenance Schedule​

  • Start: Saturday, November 15, 2025 at 10:30 PM (GMT+7)
  • End: Sunday, November 16, 2025 at 6:00 AM (GMT+7)
  • Duration: Approximately 7.5 hours

During this period, all API services will be temporarily unavailable. We have carefully selected this maintenance window to minimize impact on our users.

🚀 What's New in Version 3​

1. Enhanced Credit Balance Management​

  • Real-time balance tracking: Monitor your credit usage as it happens
  • Detailed usage history: View granular usage data with per-second precision
  • Low credit alerts: Never run out of credits unexpectedly with automatic notifications
  • Auto-recharge capabilities: Set up automatic credit top-ups to ensure uninterrupted service

2. Standardized API Core & Pricing Structure​

  • Consistent RESTful API response format: Unified response structure across all endpoints
  • Clear error handling: Standardized error codes and meaningful error messages
  • Flexible rate limiting options: Choose plans that match your usage patterns
  • Transparent pay-per-use pricing: Clear, predictable costs across all AI services

3. Advanced Statistics & Analytics​

  • Real-time usage dashboard: Monitor API calls, credit usage, and response times in real-time
  • Excel/CSV report exports: Download detailed usage reports for analysis and accounting
  • API usage pattern analysis: Understand your usage patterns to optimize costs
  • Service-level cost breakdown: See exactly how much each API service costs

4. Comprehensive Security Upgrades​

  • All system dependencies updated to latest versions
  • Security vulnerabilities patched across the entire platform
  • Enhanced authentication and authorization mechanisms
  • Improved data encryption for all API communications

5. Performance & Reliability Improvements​

  • 20% latency reduction: Faster response times across all API endpoints
  • Auto-scaling infrastructure: Automatic scaling to handle traffic spikes
  • Improved error recovery: Better handling of edge cases and network issues
  • Zero-downtime deployments: Future updates without service interruptions

⚠️ Post-Upgrade Requirements​

Good news! API calls remain exactly the same - no code changes required on your end. Your existing integrations will continue to work seamlessly after the upgrade.

All existing API keys will remain valid and functional.

🔗 Important Links​

📞 Emergency Support Contacts​

Our support team will be on standby throughout the maintenance period:

If you experience any issues after the upgrade, please don't hesitate to contact us immediately.

💡 What to Expect​

  • Before Maintenance: Service operates normally
  • During Maintenance: All API endpoints will return maintenance messages
  • After Maintenance: All services will be restored with enhanced features
  • First 24 Hours: We'll monitor closely for any issues

🙏 Thank You​

We appreciate your patience and understanding as we work to improve our services. This upgrade represents our commitment to providing you with the best AI API platform in Thailand.

For the latest updates during the maintenance window, please check our website or follow our announcements.

Best regards,

Kobkrit Viriyayudhakorn Chief Executive Officer iApp Technology Co., Ltd.

Website: https://iapp.co.th Email: sale@iapp.co.th Phone: 086-322-5858